About us
About us
We are an independent organisation set up by law to investigate complaints or disputes about pension schemes.
We can also help if you have a complaint about a decision made by the Pension Protection Fund or the Financial Assistance Scheme.
Find out more about who we are and what we do
We are completely independent and impartial. We look at the facts without taking sides and our service is free.
What we do
Explore the role of The Pensions Ombudsman, what we can and cannot do, our governance and our vision, aims and values.
Search our publications
View our publications including leaflets and factsheets, our corporate plans and annual reports, details of our policies and partnership agreements with other organisations