Case studies

Mr L and 13 additional applicants made complaints to us that the trustees of the Scheme had: mismanaged the Scheme’s funds; issued fabricated benefit statements; and caused funds transferred into the Scheme to be lost.

On joining her new employer and then being automatically enrolled into a pension plan, Ms N realised her former employer should have done the same.

On joining her new employer and being automatically enrolled into a pension plan, Ms N realised that her former employer should have also automatically enrolled her into a pension plan.