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Decisions

Results: 6547 decisions found

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  • Royal London Group Personal Pension Plan (CAS-79505-D9P2)
    Complainant: Mr S
    Respondent: Royal London
    Outcome: Partly upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-79505-D9P2
    Date:
  • Asda Group Pension Scheme (CAS-110116-G1N5)
    Complainant: Mr G
    Respondent: Asda Group Pension Scheme Trustees Limited (the Trustee)
    The Asda Pensions Team (the administrator)
    Outcome: Not upheld
    Complaint Topic: Pension liberation
    Ref: CAS-110116-G1N5
    Date:
  • NEST (CAS-119869-D3T3)
    Complainant: Miss H
    Respondent: Sonus Public Relations Limited
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-119869-D3T3
    Date:
  • NOW Pensions Trust (CAS-113532-L6C2)
    Complainant: Mr T
    Respondent: Caledonian Manpower Ltd
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-113532-L6C2
    Date:
  • NEST (CAS-116871-T5K2)
    Complainant: Mrs S
    Respondent: SVL Healthcare Service Ltd
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-116871-T5K2
    Date:
  • The Royal Bank of Scotland Group Retirement Savings Plan (CAS-67125-N3Q5)
    Complainant: Mr H
    Respondent: RBS Pension Trustee Limited
    Outcome: Not upheld
    Complaint Topic: Membership
    Ref: CAS-67125-N3Q5
    Date:
  • HSBC Bank (UK) Pension Scheme (CAS-43565-P2H7)
    Complainant: Dr H
    Respondent: HSBC Bank Pension Trust (UK) Limited (the Trustee)
    Willis Towers Watson (WTW)
    Outcome: Not upheld
    Complaint Topic: Interpretation of scheme rules/policy terms
    Ref: CAS-43565-P2H7
    Date:
  • The Pension And Life Assurance Plan of NG Bailey (CAS-53915-F5N4)
    Complainant: Mr Y
    Respondent: WPS Trustee Services Limited (the Trustee)
    Outcome: Not upheld
    Complaint Topic: Benefits: incorrect calculation
    Ref: CAS-53915-F5N4
    Date:
  • NatWest Group Pension Fund (CAS-59461-S5P7)
    Complainant: Mr D
    Respondent: NatWest Pension Trustee Ltd (the Trustee)
    Willis Towers Watson (WTW)
    Outcome: Not upheld
    Complaint Topic: Membership
    Ref: CAS-59461-S5P7
    Date:
  • Arriva Money Purchase Scheme (CAS-62927-V2H3)
    Complainant: Mr N
    Respondent: Aon Consulting Limited
    Outcome: Partly upheld
    Complaint Topic: Pension liberation
    Ref: CAS-62927-V2H3
    Date:
  • Wesleyan Personal Pension Plan (CAS-77562-J6T9)
    Complainant: Dr K
    Respondent: Wesleyan Assurance Society
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-77562-J6T9
    Date:
  • NHS Injury Benefit Scheme (CAS-35785-S0V3)
    Complainant: Dr A
    Respondent: NHS Business Services Authority (NHS BSA)
    Outcome: Not upheld
    Complaint Topic: Injury benefit
    Ref: CAS-35785-S0V3
    Date: