We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Legal & General Personal Pension Plan (PO-5799)

Complainant: Mr Joseph Winning
Complaint Topic: Pension liberation
Ref: PO-5799
Outcome: Not upheld
Respondent: Legal & General Assurance Society Limited (L&G)
Type: Pension complaint or dispute
Date:

Complaint Summary

Mr Winning complains that, following his application, L&G transferred his pension to the Capita Oak Pension Scheme without sufficient checks on the receiving scheme and he is now unable to locate his pension fund.

View determination

Download

Related decisions

  • RHM Pension Scheme (CAS-48913-Q9L9)
    Complainant: Mr N
    Respondent: Trustees of the RHM Pension Scheme
    Outcome: Not upheld
    Complaint Topic: Pension liberation
    Ref: CAS-48913-Q9L9
    Date:
  • Countrywide Assured PLC (CAS-40443-K6C7)
    Complainant: Ms Y
    Respondent: Countrywide Assured
    Countrywide Assured Trustee Company Limited
    Outcome: Partly upheld
    Complaint Topic: Pension liberation
    Ref: CAS-40443-K6C7
    Date:
View all decisions