John Lewis Partnership Pension Scheme (PO-11695)
Ombudsman’s Determination
Outcome
Mr N’s complaint is upheld and to put matters right the Trustee should reconsider its decision to cease Mr N’s pension. It should also pay Mr N £500 for non-financial injustice.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr N has complained that the Trustee did not take the decision to cease his ill health retirement pension in a proper manner. In particular, he considers it placed too great a reliance on the advice from its own occupational health physician and did not give reasons for preferring her advice.
View determination
DownloadRelated decisions
- NHS Pension Scheme (CAS-75001-F6C3)Complainant: Miss NRespondent: NHS Business Services AuthorityOutcome: Not upheldComplaint Topic: Ill HealthRef: CAS-75001-F6C3Date:
- Nationwide Pension Fund (CAS-50220-W9V0)Complainant: Mrs RRespondent: Nationwide Pension Fund Trustee LimitedOutcome: Not upheldComplaint Topic: Ill HealthRef: CAS-50220-W9V0Date: