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DHL Group Retirement Plan (CAS-80781-Z8X0)

Complainant: Mr D
Complaint Topic: Interpretation of scheme rules/policy terms
Ref: CAS-80781-Z8X0
Outcome: Not upheld
Respondent: DHL Pensions
DHL Trustees Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr D’s complaint and no further action is required by DHL Pensions or the Trustee. 

Complaint summary

Mr D’s complaint is that his retirement benefits have been actuarially reduced for early payment. However, he claims that under the terms of his employment contract, his benefits should in fact have received an enhancement, because he was made redundant by the DHL Group and was over age 55 at the time.

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