NEST (CAS-116729-V8D2)
Complainant: Mr S
Complaint Topic: Contributions: failure to pay into scheme
Ref: CAS-116729-V8D2
Outcome: Upheld
Respondent: ST Solihull Ltd
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
Mr S’ complaint is upheld and, to put matters right, the Employer shall pay £886.21 into the Scheme. The Employer shall ensure that Mr S is not financially disadvantaged by its maladministration. So, it shall arrange for any investment loss to be calculated and paid into the Scheme.
In addition, the Employer shall pay Mr S £1,000 for the serious distress and inconvenience it has caused him.
Complaint summary
Mr S has complained that the Employer, despite deducting contributions from his pay, has failed to pay them into the Scheme.
Mr S has said that the missing contributions amounted to £886.21.
View determination
DownloadRelated decisions
- Scottish Widows Workplace Pension Scheme (CAS-115117-N7N7)Complainant: Mrs ERespondent: Guardian Industrial UK LtdOutcome: UpheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-115117-N7N7Date:
- The Smart Pension Master Trust (CAS-114685-L7W7)Complainant: Mr WRespondent: Mid Air Site Services LtdOutcome: UpheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-114685-L7W7Date: