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Standard Life Private Personal Pension Plan (CAS-75912-C9B4)

Complainant: Mr M
Complaint Topic: Misquote/misinformation
Ref: CAS-75912-C9B4
Outcome: Not upheld
Respondent: Standard Life
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr M’s complaint and no further action is required by Standard Life. 

Complaint summary

Mr M complained that Standard Life did not adequately inform him about the reduction in his Money Purchase Annual Allowance (MPAA). He would like the transaction to be reversed to stay within the allowance limit.

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