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ThyssenKrupp UK Plc 2006 Retirement and Death Benefits Plan (CAS-52078-W0C1)

Complainant: Mr N
Complaint Topic: Failure to provide information/act on instructions
Ref: CAS-52078-W0C1
Outcome: Not upheld
Respondent: Thyssenkrupp UK 2006 Pension Trustees Limited
Mercer Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint; however, Mercer shall provide Mr N with a provisional statement outlining the notional value of the preserved death lump sum that would be payable to his next of kin if he died on, or after, his normal retirement age.

Complaint summary

Mr N’s complaint concerns the reinstatement of his benefits within the Plan, between 1991 and 1995, in particular the Guaranteed Minimum Pension (GMP). 

He also says that any potential death benefits will be affected, as he did not pay any member contributions into the Plan between 1991 and 1995. 

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