NHS Pension Scheme (CAS-93557-F1X2)

Ombudsman’s Determination

Outcome

The complaint should not be upheld against NHS BSA because:-

• The source of Dr N’s complaint in 2014, falls outside of my jurisdiction and the time limits within which legislation requires that a complaint should be brought to me to investigate and determine. The complaint is also affected by the limitation period imposed by the Limitation Act 1980 and, as a result, I would be unable to provide Dr N with a remedy in respect of this complaint.

• NHS BSA has taken appropriate steps to remedy any errors that occurred in 2022. 

   

Complaint summary

Dr N’s complaint concerned NHS BSA’s handling of his ill health early retirement (IHER) application in 2014. Dr N says, following a successful appeal in 2021, and the payment of a pension arrears lump sum, he has been subjected to unnecessary tax liabilities. He would like to be compensated for the additional tax liabilities, and the distress and inconvenience he has suffered due to NHS BSA’s actions.