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Teachers’ Pensions Scheme (CAS-91001-B8Z6)

Complainant: Ms I
Complaint Topic: Contributions: failure to pay into scheme
Ref: CAS-91001-B8Z6
Outcome: Upheld
Respondent: University for the Creative Arts
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

Ms I’s complaint is upheld and, to put matters right, the Employer shall pay Ms I £500 for the significant distress and inconvenience it has caused her.

Complaint summary

Ms I has complained that she was not enrolled into the Scheme on time, despite pension contributions being deducted from her pay. 

View determination

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