We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

British Transport Police Force Superannuation Fund (CAS-44677-P6P1)

Complainant: Mr R
Complaint Topic: Pre retirement increases (revaluation)
Ref: CAS-44677-P6P1
Outcome: Not upheld
Appeal outcome: None
Respondent: Railpen Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by Railpen. 

Complaint summary

Mr R has complained that Railpen, the Fund’s administrator, provided insufficient information at the time of his retirement, causing him to select an inappropriate option, resulting in financial detriment.

View determination

Download

Related decisions

  • Pension Protection Fund (CAS-53012-H6M5)
    Complainant: Mr G
    Respondent: The Board Pension Protection Fund
    Outcome: Not upheld
    Complaint Topic: Pre retirement increases (revaluation)
    Ref: CAS-53012-H6M5
    Date:
  • The Caparo 1988 Pension Scheme (PO-21406)
    Complainant: Mr N
    Respondent: JLT Benefit Solutions Limited
    Dalriada Trustees Limited
    Outcome: Partly upheld
    Complaint Topic: Pre retirement increases (revaluation)
    Ref: PO-21406
    Date:
View all decisions