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NHS Pension Scheme (CAS-75461-Y8S2)

Complainant: Dr W
Complaint Topic: Interpretation of scheme rules/policy terms
Ref: CAS-75461-Y8S2
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Dr W’s complaint, and no further action is required by NHS BSA.  

Complaint summary

Dr W has complained that she received an excellence award in the 2018/19 tax year, but this was not paid until the 2019/20 tax year. The additional pay was included in the 2018/19 Pension Input Period (PIP), but Dr W has said that this is incorrect and should have been included in the 2019/20 PIP.

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