Commando 2012 Pension Scheme (PO-19196)
2. Mr Stuart Garner (the Trustee)
Ombudsman’s Determination
Outcome
Mr N’s complaint is upheld and to put matters right Mr Garner should pay the transfer value, mitigate any investment losses and pay Mr N £500 to recognise his significant distress and inconvenience.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr N is complaining that Mr Garner and Liddell Dunbar have delayed the transfer of his benefits out of the Scheme.
View determination
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