We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Our publications

Results: 277 publications found

  • Sort A – Z
  • Sort Z – A
  • Publication Date Asc
  • Publication Date Desc
Filter publications

  • Transparency September 2024

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month - they are presented as a spreadsheet (CSV files).

  • Annual Report and Accounts 2023/24

    Type: Annual reports
    Date:
    Our Annual Reports look at what we have achieved over the previous year and includes performance data and summaries of investigations we have carried out over the year.

  • How we investigate complaints

    Type: Leaflets and factsheets
    Date:
    This factsheet tells you what will happen next and gives you some important information about our investigations.

  • Complaining to the party/parties at fault

    Type: Leaflets and factsheets
    Date:
    Before The Pensions Ombudsman will investigate a complaint, you must have first tried to resolve matters with the party or parties you think are at fault. View this factsheet for further information.

  • Who we are and what we do

    Type: Leaflets and factsheets
    Date:

    This is a factsheet for stakeholders explaining who we are and what we do.

  • The Resolution Team

    Type: Leaflets and factsheets
    Date:
    This factsheet is guidance about The Pensions Ombudsman’s Resolution Team explaining what it is, how it operates and options the parties to a complaint have.

  • Transparency August 2024

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month - they are presented as a spreadsheet (CSV files).

  • Organisation Chart August 2024

    Type: Information and governance
    Date:

    Download our latest organisation chart that shows how we are structured.

  • Transparency June 2024

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month - they are presented as a spreadsheet (CSV files).

  • Transparency July 2024

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month - they are presented as a spreadsheet (CSV files).

  • Corporate Plan 2024-25

    Type: Corporate plans
    Date:
    The Pensions Ombudsman (TPO) has published its 2024-25 Corporate Plan, which outlines key priorities and areas of work for the year.

  • Signposting to The Pensions Ombudsman (TPO)

    Type: Leaflets and factsheets
    Date:
    This Factsheet provides some suggested wording stakeholders can use to signpost members to TPO