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Our publications

Results: 278 publications found

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  • Transparency September 2024

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month - they are presented as a spreadsheet (CSV files).

  • Annual Report and Accounts 2023/24

    Type: Annual reports
    Date:
    Our Annual Reports look at what we have achieved over the previous year and includes performance data and summaries of investigations we have carried out over the year.

  • How we investigate complaints

    Type: Leaflets and factsheets
    Date:
    This factsheet tells you what will happen next and gives you some important information about our investigations.

  • The Resolution Team

    Type: Leaflets and factsheets
    Date:
    This factsheet is guidance about The Pensions Ombudsman’s Resolution Team explaining what it is, how it operates and options the parties to a complaint have.

  • Who we are and what we do

    Type: Leaflets and factsheets
    Date:

    This is a factsheet for stakeholders explaining who we are and what we do.

  • Complaining to the party/parties at fault

    Type: Leaflets and factsheets
    Date:
    Before The Pensions Ombudsman will investigate a complaint, you must have first tried to resolve matters with the party or parties you think are at fault. View this factsheet for further information.

  • Transparency August 2024

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month - they are presented as a spreadsheet (CSV files).

  • Organisation Chart August 2024

    Type: Information and governance
    Date:

    Download our latest organisation chart that shows how we are structured.

  • Transparency June 2024

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month - they are presented as a spreadsheet (CSV files).

  • Transparency July 2024

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month - they are presented as a spreadsheet (CSV files).

  • Corporate Plan 2024-25

    Type: Corporate plans
    Date:
    The Pensions Ombudsman (TPO) has published its 2024-25 Corporate Plan, which outlines key priorities and areas of work for the year.

  • Signposting to The Pensions Ombudsman (TPO)

    Type: Leaflets and factsheets
    Date:
    This Factsheet provides some suggested wording stakeholders can use to signpost members to TPO