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NHS Injury Benefit Scheme (PO-429)

Complainant: Mrs Jacqueline Handysides
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-429
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:

Complaint summary

Mrs Handysides complains that NHSBSA are seeking repayment of an overpayment of her Permanent Injury Benefit (PIB) of £13,046.28 and an award of damages of £12,500 she received from her NHS employer. She says that NHSBSA are not entitled to recover both amounts.

Summary of the Ombudsman’s Determination and reasons

The complaint should not be upheld against NHSBSA because they have waived the recovery of the overpayment and their decision to offset the loss of earnings element of Mrs Handysides’ damages settlement against her PIB is not perverse.

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