Scottish Life Income Drawdown Plan (PO-351)
Complainant: Mr A John
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-351
Outcome: Upheld
Respondent: Scottish Life
Type: Pension complaint or dispute
Date:
Mr John complains that it is not correct for Scottish Life to request repayment of overpayments that were made to him. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Scottish Life because the overpayment arose due to their errors. Mr John has acted to his detriment and changed hi …
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