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WRVS Services Welfare Pension Scheme (83689/2)

Complainant: Ms M A Hamilton-Bruce
Complaint Topic: Post retirement increases (escalation): general
Ref: 83689/2
Outcome: Upheld
Respondent: JLT Benefit Solutions Ltd (JLT) Trustees of WRVS Services Welfare Pension
Scheme (the Trustees) WRVS Services Welfare Limited (the Employer
Type: Pension complaint or dispute
Date:
Appeal: No

Ms Hamilton-Bruce complains that: Incorrect increases have been applied to her pension since retirement, JLT have supplied incorrect, misleading and ambiguous informat …

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