We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

HSBC Bank (UK) Defined Contribution Pension Scheme (82669/2)

Complainant: Mr A S Morgan
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: 82669/2
Outcome: Upheld
Respondent: HSBC Bank Pension Trust (UK) Limited HSBC Towers Watson
Type: Pension complaint or dispute
Date:
Appeal: No

M Morgan complains of: delay in setting up his pension; inadequate annuity quotations; bias against him; collection of unnecessary information about him. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld in part …

View determination

Download

Related decisions

  • Santander (UK) Group Pension Scheme (CAS-50824-S1K7)
    Complainant: Mr D
    Respondent: Trustees of the Santander (UK) Group Pension Scheme
    JLT Benefit Solutions Limited
    Outcome: Partly upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: CAS-50824-S1K7
    Date:
  • Old Mutual Wealth Personal Pension Plan (CAS-80201-R4K0)
    Complainant: Mr N
    Respondent: Quilter Life and Pensions Limited
    Outcome: Not upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: CAS-80201-R4K0
    Date:
View all decisions