Teachers’ Pension Scheme – Prudential AVC Facility (R00015)
Complainant: Mrs GM Rooke
Ref: R00015
Respondent: Prudential Assurance Company Limited (Prudential)
Type: Pension complaint or dispute
Date:
Mrs Rooke complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. She also alleges that the sales representative misled her into believing that the alternative option of buy …