Teachers’ Pension Scheme – Prudential AVC Facility (Q00121)
Complainant: Mrs C Lockwood-Lee
Ref: Q00121
Respondent: Prudential Assurance Company Limited
Type: Pension complaint or dispute
Date:
Mrs Lockwood-Lee complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Lockwood-Lee states that the sales representative told her that paying AVCs would cover gaps in her pens …