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Teachers’ Pension Scheme – Prudential AVC Facility (Q00440)

Complainant: Mrs M Wensley
Ref: Q00440
Respondent: Prudential Assurance Company Limited
Type: Pension complaint or dispute
Date:

Mrs Wensley complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Wensley states that the sales representative did not inform her that she could purchase past added years (PAY) in …

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