Teachers’ Pension Scheme (N00929)
Complainant: Mrs K Cowley
Ref: N00929
Respondent: Prudential Assurance Company Limited
Type: Pension complaint or dispute
Date:
Mrs Cowley complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) and that other sales representatives of Prudential failed to point out to her that she had been badly advised. Mrs Cowley considered that she should have been ad …