Corporate Plan 2014
Date:
Our Corporate Plan sets out our priorities for the next three years and how we intend to achieve our aims:
- Get the right outcome every time and in good time – by being proportionate, efficient and consistent.
- Make it easier to resolve complaints about pensions – by ensuring more people know where to go for help and by working closely with our stakeholders and partners.
- Provide a trusted, accessible service – by listening, delivering on promises and being honest about what we can and can’t do
- Deliver value for money – by making a difference to how pension schemes are run and by continually reviewing and improving the way we work.
- Ensure everyone who works here is supported to succeed – by being a good employer and helping people develop their potential.
Read the corporate plan to find out more:
Related news
- Permanent Chair appointed at TPODate:
The Department for Work and Pensions (DWP) has today announced the appointment of Deborah Evans as the new Chair of The Pensions Ombudsman (TPO).
- TPO’s Pensions Dishonesty Unit pilot comes to an endDate:As funding for the pilot Pensions Dishonesty Unit (PDU) comes to an end, The Pensions Ombudsman (TPO) looks back at the pilot’s achievements and reflects on the learnings as the work of the pilot is wound down.