NHS Injury Benefit Scheme (PO-24110)
Complainant: Mrs G
Complaint Topic: Injury benefit
Ref: PO-24110
Outcome: Upheld
Respondent: NHS Business Services Authority (NHS BSA)
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
The complaint shall be upheld against NHS BSA because it failed to consider the matter of Mrs G’s eligibility for an injury benefit in the manner intended by the Courts.
Complaint summary
Mrs G’s complaint is that NHS BSA has taken the wrong approach in reaching its decision not to award her a permanent injury benefit (PIB).
View determination
DownloadRelated decisions
- NHS Injury Benefit Scheme (CAS-35785-S0V3)Complainant: Dr ARespondent: NHS Business Services Authority (NHS BSA)Outcome: Not upheldComplaint Topic: Injury benefitRef: CAS-35785-S0V3Date:
- Civil Service Injury Benefit Scheme (CAS-76344-C9F5)Complainant: Mr WRespondent: MyCSP
Cabinet Office
Outcome: Partly upheldComplaint Topic: Injury benefitRef: CAS-76344-C9F5Date: