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DCWW Pension Scheme – MIS Section (PO-21816)

Complainant: Mr N
Complaint Topic: Post retirement increases (escalation): RPI/CPI
Ref: PO-21816
Outcome: Not upheld
Respondent: 1. Welsh Water Pension Trustee Limited
2. Dŵr Cymru
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustee or the Company.

Complaint summary

Mr N has complained that, since 2011, his pension has been increased by reference to the Consumer Prices Index (CPI), rather than the Retail Prices Index (RPI). Mr N says he was given misleading information about pensions increases in 1992 and he relied on this information to his detriment.

 

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