NHS Pension Scheme (CAS-43833-N8K7)
Complainant: Mr L
Complaint Topic: Death benefits
Ref: CAS-43833-N8K7
Outcome: Not upheld
Appeal outcome: Pending
Respondent: NHS Business Services Authority (NHS BSA)
South Tyneside NHS Foundation Trust (the Trust)
South Tyneside NHS Foundation Trust (the Trust)
Type: Pension complaint or dispute
Date:
Appeal: Yes
Ombudsman’s Determination
Outcome
I do not uphold Mr L’s complaint.
Complaint summary
Mr L, on behalf of the estate of his late wife, Mrs L, has complained that NHS BSA and the Trust, as Mrs L’s former employer, mishandled her application for ill health benefits on the grounds of her limited life expectancy. Mr L says that, because of the poor handling, his wife's estate has not been paid the correct amount.
View determination
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