Ladbrokes Pension Plan (CAS-37159-M4B6)
Complainant: Ms T
Complaint Topic: Pension liberation
Ref: CAS-37159-M4B6
Outcome: Not upheld
Appeal outcome: None
Respondent: The Trustee of the Ladbrokes Pension Plan
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Ms T’s complaint and no further action is required by the Trustee.
Complaint summary
Ms T complained that the Trustee failed to carry out sufficient due diligence checks when transferring her benefits to the Boothbridge Pension Trust (BPT).
View determination
DownloadRelated decisions
- RHM Pension Scheme (CAS-48913-Q9L9)Complainant: Mr NRespondent: Trustees of the RHM Pension SchemeOutcome: Not upheldComplaint Topic: Pension liberationRef: CAS-48913-Q9L9Date:
- Countrywide Assured PLC (CAS-40443-K6C7)Complainant: Ms YRespondent: Countrywide Assured
Countrywide Assured Trustee Company Limited
Outcome: Partly upheldComplaint Topic: Pension liberationRef: CAS-40443-K6C7Date: