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Aviva Section 32 Buyout Plan (CAS-71055-X2X7)

Complainant: Mr R
Complaint Topic: Administration
Ref: CAS-71055-X2X7
Outcome: Not upheld
Respondent: Aviva
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by Aviva.

Complaint summary

Mr R has complained that his pension is lower than the projections made by the original workplace pension plan with Norwich Union. Mr R has also complained that Aviva has failed to add bonuses since 2004.

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