NHS Pension Scheme (CAS-53198-W8C5)
Complainant: Miss R
Complaint Topic: Failure to provide information/act on instructions
Ref: CAS-53198-W8C5
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Miss R’s complaint and no further action is required by NHS BSA.
Complaint summary
Miss R has complained that she relied on misinformation provided by NHS BSA in making a decision to accept voluntary redundancy, causing her financial detriment.
View determination
DownloadRelated decisions
- BAE Systems Pension Scheme (CAS-61452-D6H7)Complainant: Mr RRespondent: Equiniti Pension Solutions
BAE Systems Pension Funds Trustees Limited
Outcome: Not upheldComplaint Topic: Failure to provide information/act on instructionsRef: CAS-61452-D6H7Date: - Paymaster Pension Scheme (CAS-61341-Q4Z2)Complainant: Ms HRespondent: Equiniti Pension Trustee LimitedOutcome: Not upheldComplaint Topic: Failure to provide information/act on instructionsRef: CAS-61341-Q4Z2Date: