Recovery in overpayment cases - court judgment that the Pensions Ombudsman is not a ‘competent court’

Operating Model Review - A blog by Dominic Harris In this blog, the Pensions Ombudsman Dominic Harris, talks more about how our operating model review will benefit the industry and pension scheme members alike. He also shares more about our upcoming changes that will require future complainants to exhaust a scheme's formal complaints processes before bringing their case to TPO.

Volunteers' Week - An interview with TPO Volunteer Mark Threipland Mark Threipland recently joined The Pensions Ombudsman (TPO) as a Volunteer Adviser, helping members of the public informally resolve problems they have with their occupational or personal pension. He kindly agreed to be interviewed as part of our communications highlighting the work of our volunteers during Volunteers’ Week.