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Financial Assistance Scheme (CAS-70419-W1G3)

Complainant: Mr N
Complaint Topic: Failure to provide information/act on instructions
Ref: CAS-70419-W1G3
Outcome: Not upheld
Respondent: The Board of the Pension Protection Fund
Type: Financial Assistance Scheme appeal
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s appeal and no further action is required by the Board. 

Complaint summary

Mr N’s appeal concerns the level of FAS assistance that he is receiving. He believes the combined total of his FAS assistance and Wesleyan annuity should not decrease each year.

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