Police Pension Scheme (CAS-62743-D8H9)
Ombudsman’s Determination
Outcome
I do not uphold Mr D’s complaint and no further action is required by the NCA.
Complaint summary
Mr D has complained that the information provided by the NCA indicated that he would be able continue as an active member of the Scheme when he began his new role with them. He has subsequently learnt that this was not the case, and he has had to join the Civil Service Pension (CSP) Scheme instead.
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