Dantec Pension Scheme (CAS-58679-V4M6)
Ombudsman’s Determination
Outcome
I do not uphold Mr I’s complaint and no further action is required by KPMG.
Complaint summary
Mr I complained about the level of service he received from KPMG. Specifically, he was unhappy with the delays he experienced in obtaining retirement quotations. He claims the alleged delays have caused him to incur a financial loss and he should be reimbursed for the shortfall in his pension.
View determination
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