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The Armed Forces Attributable Benefits Scheme (CAS-63737-V8B9)

Complainant: Mrs N
Complaint Topic: Death benefits
Ref: CAS-63737-V8B9
Outcome: Not upheld
Respondent: Veterans UK
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by Veterans UK.

Complaint summary

Mrs N’s complaint concerns Veterans UKs decision to decline to pay her a discretionary award under the AFAB Scheme, following the death of her husband, Mr N.

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