ReAssure Number Three Personal Pension Scheme (CAS-31211-Y0H1)
Complainant: Mrs E
Complaint Topic: Death benefits
Ref: CAS-31211-Y0H1
Outcome: Upheld
Respondent: ReAssure Limited
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
Mrs E’s complaint is upheld and, to put matters right, ReAssure shall reconsider its decision about the distribution of death benefits under the Scheme in accordance with the New Rules.
ReAssure shall also pay Mrs E £1,000 for the serious distress and inconvenience caused to her.
Complaint summary
Mrs E’s complaint concerns the distribution of benefits from the Scheme following the death of her late husband, Mr E.
View determination
DownloadRelated decisions
- AJ Bell You invest Self Invested Personal Pension (CAS-64304-R5R1)Complainant: Mr TRespondent: AJ BellOutcome: Not upheldComplaint Topic: Death benefitsRef: CAS-64304-R5R1Date:
- The Wellcome Trust Pension Plan (CAS-130671-J8K3)Complainant: Mrs RRespondent: Wellcome Trust Pensions Trustee LimitedOutcome: UpheldComplaint Topic: Death benefitsRef: CAS-130671-J8K3Date: