We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Our publications

Results: 270 publications found

  • Sort A – Z
  • Sort Z – A
  • Publication Date Asc
  • Publication Date Desc
Filter publications

  • Panels and Independent Financial Advisers

    Type: Leaflets and factsheets
    Date:

    Historically, pension scheme administrators, trustees and employers have expressed concern with regard to the scope of their responsibilities in providing financial advice to membe

  • Transparency November 2020

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • Complaining to TPO on behalf of a deceased’s estate

    Type: Leaflets and factsheets
    Date:
    Find out more about the process when complaints come to us on behalf of a deceased estate. This policy was updated in April 2024.

  • Transparency October 2020

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • Transparency September 2020

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • Signposting to The Pensions Ombudsman

    Type: Leaflets and factsheets
    Date:

    Find wording you can use on your website and elsewhere to signpost customers to The Pensions Ombudsman.

  • Transparency August 2020

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • Transparency July 2020

    Type: Expenditure reports
    Date:

    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • Register of interests 2019/20

    Type: Information and governance
    Date:
    The register of interests outlines the relevant external interests that each of our Ombudsmen Operational Executive and Corporate Board members hold.

  • Register of Interests 2020/21

    Type: Information and governance
    Date:
    The register of interests outlines the relevant external interests that each of our Ombudsmen Operational Executive and Corporate Board members hold.

  • Annual Report and Accounts 2019-20

    Type: Annual reports
    Date:
    Our Annual Reports look at what we have achieved over the previous year and includes performance data and summaries of investigations we have carried out over the year.

  • Organisation Chart August 2020

    Type: Information and governance
    Date:
    Download our organisation chart that shows how we are structured.