We are aware of people receiving letters about a failed investment, claiming to be from The Pensions Ombudsman (TPO).
These letters are not genuine, and the telephone number is not TPO’s.

TPO is a free service and would never ask for your bank details or for you to pay any fees. If you have any further concerns, or you receive a letter and are unsure if it is from TPO, please contact us by emailing InformationManagement@pensions-ombudsman.org.uk. Please do not respond to the letter and report the incident to Action Fraud.

Local Government Pension Scheme (CAS-36970-Y1Z9)

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Heinz UK Pension Plan (CAS-30236-C6J9)

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Police Pension Scheme (CAS-44749-W4N2)

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GE Capital Pension Scheme (CAS-38262-L3K1)

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Local Government Pension Scheme (CAS-33559-R2G1)

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Iveco Limited Pension Scheme (PO-22137)

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Mr N’s complaint against the Trustee and Capita is partly upheld.

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CMG UK Pension Scheme (PO-27697)

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Mr R’s complaint against JLT is p

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Teachers’ Pension Scheme (CAS-43017-B9C7)

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Agfa UK Group Pension Plan (PO-24299)

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Local Government Pension Scheme (PO-21741)

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Related decisions

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Local Government Pension Scheme (CAS-36970-Y1Z9)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Heinz UK Pension Plan (CAS-30236-C6J9)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Police Pension Scheme (CAS-44749-W4N2)

Ombudsman’s Determination

Outcome

View determination

Related decisions

GE Capital Pension Scheme (CAS-38262-L3K1)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Local Government Pension Scheme (CAS-33559-R2G1)

View determination

Related decisions

Iveco Limited Pension Scheme (PO-22137)

Ombudsman’s Determination

Outcome

Mr N’s complaint against the Trustee and Capita is partly upheld.

View determination

Related decisions

CMG UK Pension Scheme (PO-27697)

Ombudsman’s Determination

Outcome

Mr R’s complaint against JLT is p

View determination

Related decisions

Teachers’ Pension Scheme (CAS-43017-B9C7)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Agfa UK Group Pension Plan (PO-24299)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Local Government Pension Scheme (PO-21741)

Ombudsman’s Determination

Outcome

View determination

Related decisions