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Aegon Section 32 buy-out Plan (CAS-32614-N3Z2)

Complainant:
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Ombudsman’s Determination

Outcome

Mr D’s complaint against Aegon is partly upheld. To put matters right, Aegon shall make a payment of £500 to Mr D, in respect of the significant non-financial injustice he has experienced. This is inclusive of the £300 that it has already offered him.

No further action is required by the Trustee.

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City Private Pension Self-Invested Personal Pension (CAS-69733-Y8D0)

Complainant:
Complaint Topic:
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Respondent:
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Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by Mattioli Woods. 

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Suffolk Life MasterSIPP (CAS-39457-F0C3)

Complainant:
Complaint Topic:
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Outcome:
Respondent:
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Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr W’s complaint and no further action is required by Curtis Banks. 

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Suffolk Life MasterSIPP (CAS-56902-N8T8)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr T’s complaint and no further action is required by Curtis Banks. 

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Self-invested Personal Pension - The Greyfriars Preferred Retirement Account (CAS-39737-H8R7)

Complainant:
Complaint Topic:
Ref:
Outcome:
Appeal outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

View determination

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