Ethika Auto Enrolment Pension Scheme (CAS-30803-J2G8)
Complainant:
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Respondent:
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Ombudsman’s Determination
Outcome
I do not uphold Mr S’ complaint and no further action is required by Warwick & Eaton.
Complaint summary
Mr S has complained about a lack of communication from Warwick & Eaton and a failure to progress a transfer request. He has also said that he has not received a statement since 2017, and has not been provided with an account number.