Case studies

Dr E was transferred into the QinetiQ Pension Scheme. His former pension arrangement was contracted out of the then State Earnings Related Pension Scheme. As a consequence of being contracted out of SERPS, the Scheme was required to provide Dr E with a pension that was broadly equivalent to the SERPS pension being given up.

The case involved complaints made by Mr E against Teachers’ Pensions (TP) and Islington Borough Council (the Council), resulting from TP’s claim that his pension from the Teachers’ Pensions Scheme (the Scheme) had been overpaid, and its request for the return of the overpaid amounts.

Mr N made a referral of a reviewable matter to the PPF Ombudsman in relation to an entitlement to enhanced early retirement benefits.

Mr T was a member of the HSC Pension Scheme and his complaint was about the refusal of HSC to recognise his employment between 1984 and 1993 as eligible for mental health officer (MHO) status.

Mr N has a SIPP with Zurich, administered by Curtis Banks. Mr N asked Zurich/CB to transfer the SIPP fund to the RCJ Management Ltd Pension Scheme, a small self-administered pension scheme.

Mr R was a pensioner member of the Thales UK Pension Scheme (TOPS Section) (the Scheme). Annual increases to pensions in payment under the Scheme had been calculated by reference to the retail prices index (RPI).

Mr B’s father applied for payment of a serious ill health lump sum. However, before payment was processed, Mr B’s father died. The pension scheme subsequently told Mr B no lump sum would be paid.

Mrs N complained that London Borough of Bromley (LBB) refused to backdate her ill health retirement (IHR) benefits to the date her employment cease.

Mrs F was unhappy about delays that she experienced when investigating transferring benefits from her pension scheme.

Mr S was a member of his employer’s occupational pension scheme. When his employment ended, in accordance with the Scheme rules, he was required to either transfer out his accrued benefits or have the funds returned to the employer.

Mr G’s complaint was about missing pension benefits following a transfer value in 1995.

The case involved complaints made by members and the current trustee of the pension schemes, Dalriada Trustees Limited (Dalriada).