Norwich Union Personal Pension (N00765)
Complainant: Mr T Hutchins
Ref: N00765
Respondent: Norwich Union (NU)
Type: Pension complaint or dispute
Date:
Mr Hutchins says that NU acted with maladministration by taking an undue length of time to provide policy information, including the fund value, to his independent financial adviser (IFA) This, therefore, delayed a transfer to Prudential in accordance with his selected open market optio …