Teachers’ Pension Scheme – Prudential AVC Facility (R00485)
Complainant: Mrs S Hayward
Ref: R00485
Respondent: Prudential Assurance Company Limited (Prudential)
Type: Pension complaint or dispute
Date:
Mrs Hayward complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. She also alleges that the sales representative did not inform her that she could purchase past add …