Windsor Life Personal Pension (74017/1)
Complainant: Mr J Olden
Ref: 74017/1
Respondent: Windsor Life Assurance Co Ltd (Windsor)
Type: Pension complaint or dispute
Date:
Windsor, the managers of the PP failed to provide Mr Olden with annual review packs or written statements regarding his fund. As a result, Mr Olden claimed he suffered a financial loss. The Ombudsman’s determination and short reasons The complaint should be upheld against Windsor to the ex …