Scottish Life Personal Pension Scheme (77402/1)
Complainant: Mr R J Windmill
Complaint Topic: Unsecured pension/drawdown
Ref: 77402/1
Outcome: Partly upheld
Respondent: Respondents.
Type: Pension complaint or dispute
Date:
Mr Windmill is in dispute with Scottish Life and complains that its actions have caused him injustice as it: wrongly set up an income drawdown policy; wrongly restructured the policy without notice to him and; wrongly reduced the amount of income he was to receive. He disagrees with Scottish Life’s reasons for takin …