We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

British Airways Staff Pension Scheme (83320/1)

Complainant: Mr A Brown
Complaint Topic: Misquote/misinformation
Ref: 83320/1
Outcome: Upheld
Respondent: British Airways Pension Trustees Limited (the Trustee)
Type: Pension complaint or dispute
Date:

Mr Brown has complained that he was given incorrect information about the value of his benefits in December 2008. The Deputy Pensions Ombudsman’s determination and short reasons. The complaint should be upheld against the Trustee because Mr Brown was given the incorrect figu …

View determination

Download

Related decisions

  • Fee Paid Judicial Pension Scheme (CAS-45233-Y4G1)
    Complainant: Mr T
    Respondent: Ministry of Justice
    XPS Pensions Consulting Limited
    Outcome: Upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-45233-Y4G1
    Date:
  • Firemen’s Pension Scheme (1992) (CAS-84081-R5F2)
    Complainant: Mr E
    Respondent: South Wales Fire & Rescue Authority
    Rhondda Cynon Taff County Borough Council
    Outcome: Partly upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-84081-R5F2
    Date:
View all decisions