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Royal Mail Pension Plan (85040/1)

Complainant: Mr C Entwistle
Complaint Topic: Transfers: general
Ref: 85040/1
Outcome: Upheld
Respondent: Royal Mail Pension Trustees Ltd (the Trustee) Royal Mail Pension Service
Centre (PSC) Phoenix Limite
Type: Pension complaint or dispute
Date:
Appeal: No

Royal Mail Pension Trustees Ltd and Royal Mail Pension Service Centre, together with Phoenix Limited delayed completing the transfer of Mr Entwistle’s benefits. The Deputy Pensions Ombudsman’s determination and short …

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