We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Standard Life Personal Pension Plan (PO-1383)

Complainant: Mrs Pauline Halse
Complaint Topic: Transfers: general
Ref: PO-1383
Outcome: Partly upheld
Respondent: Hargreaves Lansdown Asset Management Limited Standard Life Assurance Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Mrs Halse complains about delays and problems experienced when transferring her entitlement from her Standard Life Personal Pension Plan to her Hargreaves Lansdown personal pension. The Deputy Pensions Ombudsman’s determination …

View determination

Download

Related decisions

  • (CAS-67622-R2B2)
    Complainant: Mr H
    Respondent: Trustee of the Aegon UK Staff Retirement and Death Benefit Scheme
    Mercer Limited
    Scottish Widows Platform, trading as Embark Investment Services limited
    Outcome: Not upheld
    Complaint Topic: Transfers: general
    Ref: CAS-67622-R2B2
    Date:
  • Smiths Industries Pension Scheme (CAS-90329-R7N2)
    Complainant: Mr E
    Respondent: Smiths Industries Pension Trustees Limited
    Mercer Limited
    Outcome: Not upheld
    Complaint Topic: Transfers: general
    Ref: CAS-90329-R7N2
    Date:
View all decisions