We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Mott MacDonald Group Personal Pension (PO-623)

Complainant: Mr P Gregory
Complaint Topic: Failure to provide information/act on instructions
Ref: PO-623
Outcome: Upheld
Respondent: Friends Life Limited
Type: Pension complaint or dispute
Date:

Mr Gregory complains that when he transferred from the Mott MacDonald Defined Contribution Plan (MM DC Plan) to the Mott MacDonald GPP, Friends Life failed to explain that his transfer value would be invested in accordance with his ongoing monthly contributions and would not replicate his existing underlying investmen …

View determination

Download

Related decisions

  • BAE Systems Pension Scheme (CAS-61452-D6H7)
    Complainant: Mr R
    Respondent: Equiniti Pension Solutions
    BAE Systems Pension Funds Trustees Limited
    Outcome: Not upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: CAS-61452-D6H7
    Date:
  • Paymaster Pension Scheme (CAS-61341-Q4Z2)
    Complainant: Ms H
    Respondent: Equiniti Pension Trustee Limited
    Outcome: Not upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: CAS-61341-Q4Z2
    Date:
View all decisions