Integral UK Stakeholder Pension Scheme (PO-875 and PO-878)
Complainant: Mrs Anita Selwood
Complaint Topic: Membership
Ref: PO-875 and PO-878
Outcome: Upheld
Respondent: Integral UK Ltd (Integral)
Type: Pension complaint or dispute
Date:
Mrs Selwood’s complaint is in relation to Integral’s handling of her late husband’s application to join the Scheme. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Integral because there was maladministration in that they failed to process Mr …
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